FAQs

A: We provide overall solutions for processing equipment. Our standard equipment is very complete, all are in stock and can be shipped quickly. We have our own equipment factory, which can lightly customize equipment according to customer requirements, such as ordering different appearances and brands for agents, and non-standard equipment according to customer requirements.

A: Before delivery, we do test the machine working condition for you.
Take a video of the normal operation of the machine to you, and then confirm the delivery.

A: You tell us the specific parameters of your product, or you can send us samples of your product and we test it on machine. Video for you to make samples

A: My friend, don't worry about it, we have made videos for you, it will show you how to do it step by step. Contact our engineers at any time when you don’t understand, support video and telephone communication.

A: The Engineer is online for 24-hours, they can check the problems and then give you solution way very soon. Please rest assured that manual will be offered along with machine,ensuring you can operate the machine easily.

A: Yes, we are manufacturer with about two decades of molding experience.

A: Yes, most machines can be customized as per clients’requirements, including the structure special design and brand of parts special request. 

A: If you have drawings or samples, please send us and tell us your specific requirements such as material, tolerance, surface treatments and the amount you need, etc. 

A: We will make 100% full inspection and provide the inspection reports.

A: 1.Delivery Date: within 45 working days after receive the deposit and samples or drawing confirmed by buyer
2.Port of Loading: based on customer needs
3.Payment: 100% TT deposit

A: Most products come with a one-year warranty.

A: Yes

A: Generally,we pack our goods with proper wooden box.

A: EXW,FOB

A: 1.We keep good quality and competitive price to ensure our customers benefit;
2.We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from;

A: We can supply back sample for you, but the customers have to pay the freight cost.

A: Generally, 2-3 weeks after received advanced payment, The specific delivery time depends on the items and the quantity of your order.