Privacy Policy

Privacy Policy Update Date: August 10, 2025
Privacy Policy Version: 2025.08.10V1.0

This policy applies exclusively to the custom online contact website services provided by Dongguan Xinhua Intelligent Manufacturing Co., Ltd. (hereinafter referred to as “Xinhua”, “we”, or “us”). We attach great importance to the protection of your personal information and privacy, and are committed to providing a secure and reliable service environment. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we protect it.

1. Definition and Scope of Personal Information

Personal Information refers to any information recorded electronically or otherwise that can identify an individual, either alone or in combination with other data. This includes:

• Basic Information: Name, phone number, email address
• Online Identifiers: Account information, IP address
• Location Information: (if authorized)
• Customer Service Records: Communication records and call recordings
• Inquiry Information: Custom requirements, preferences, submitted data

Sensitive Personal Information refers to data that may cause harm to personal safety, reputation, or rights if disclosed or misused.

2. How We Collect and Use Your Personal Information

We collect and use personal information in accordance with legal, proper, and necessary principles.

(A) Basic Business Functions

• Customized Consultation: We collect your name, contact details, region, and requirements to provide tailored solutions and assign a consultant.
• Service Improvement: We use feedback data for analysis, product improvement, performance optimization, and customer support.

(B) Exceptions Where Consent Is Not Required

• National security and defense
• Public safety and public health
• Criminal investigations and legal enforcement
• Protection of significant rights when consent is impractical
• Information voluntarily disclosed by the user
• Information from lawful public sources
• Necessary for providing requested services
• Ensuring system security and stability
• Other legal circumstances

3. Cookies and Similar Technologies

(A) Cookies

Cookies are small files stored on your device to improve user experience, store preferences, and enhance security. You can manage or delete cookies through your browser settings.

(B) Log Files

We may collect IP address, ISP, timestamps, and clickstream data for system analysis and security purposes.

(C) Analytics

Analytics tools may record traffic and behavior data to improve website performance, without linking to personal identity.

4. Sharing, Transfer, and Disclosure

(A) Sharing

We may share data with authorized partners under strict confidentiality agreements.

• Analytics Providers: For service optimization
• Affiliated Companies: Internal service enhancement
• Suppliers: For customized service delivery

(B) Transfer

• With your consent
• Legal requirements
• Business transfers (mergers, acquisitions)

(C) Public Disclosure

• With your consent
• Legal obligations

(D) Security Measures

• Data encryption and access control
• Security testing and monitoring
• Employee confidentiality agreements
• Incident response mechanisms

5. Your Rights

You may access, modify, or delete your personal data, or withdraw consent by contacting us:
Email: saleteam@xinhua-intelligent.com

6. Applicable Laws and Dispute Resolution

This policy is governed by the laws of the People’s Republic of China.

Disputes shall be resolved through negotiation or submitted to the People’s Court in the defendant’s jurisdiction.

7. Policy Updates

This policy may be updated periodically. Significant changes will be notified via email, phone, or website notices.

• Changes in service model
• Company structure changes
• User rights updates
• Security responsibility updates

8. Contact Us

• Phone: +86 15920279771
• Email: saleteam@xinhua-intelligent.com

Note: Please avoid sharing sensitive personal information via email or phone.