XinHua technical support

Technical support

Dongguan Xinhua Intelligent Manufacturing Co., Ltd, established in 2004, specializes in the research, development, and production of advanced automation equipment.

Technical support

Perfect Process To Give You More Professional Service

We have a professional technical team and a complete pre-sales, mid-sales and after-sales service system to meet all your needs from the beginning of the inquiry to the completion of the order.
#01
Needs Analysis and Customized Solutions

Deep Understanding of Client Needs

We conduct in-depth discussions with clients to fully understand their production processes, technical challenges, and specific requirements for automation equipment.

Professional Recommendations

Based on a thorough understanding of client needs, our technical team provides professional solution recommendations to help clients select the most suitable automation equipment.

Customized Design

We design and develop products based on our clients' individual needs, ensuring that the equipment can seamlessly integrate into the client's production line.

#02
Product Development and Delivery

Efficient Development

With a dedicated R&D team and advanced manufacturing facilities, we can quickly and efficiently complete product development and manufacturing.

Strict Quality Control

Before delivery, products undergo rigorous quality inspections to ensure that every piece of equipment meets high standards. √On-Time Delivery: We strictly adhere to contractual agreements and deliver products on time.

On-Time Delivery

We strictly adhere to contractual agreements and deliver products on time.

#03
Installation, Debugging, and Training

On-Site Installation

We send professional technicians to the client's site to install and debug equipment, ensuring that the equipment can operate normally.

Operational Training

We provide comprehensive operational training to help clients quickly master the use of the equipment.

Technical Guidance

During training, we patiently answer all questions raised by clients and provide detailed technical guidance.

#04
After-Sales Service and Technical Support

Prompt Response

We offer a 24/7 after-sales service hotline to promptly respond to customer after-sales needs.

Regular Follow-ups

We conduct regular follow-ups with customers to understand the equipment's operating conditions and provide necessary maintenance and maintenance advice.

Technology Upgrades

We continuously track industry trends and provide customers with the latest technology upgrade services.

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